What are the check in and check out times?
Check in is from 2pm to 8pm, but we do offer late check in if you are arriving in Auckland during the night. Contact our reception team to arrange this.
Check out is by 10am, but if you would like to check out a little later please let us know and this can sometimes be arranged for an extra fee. If you would like to leave your bags with us before/after your stay please let us know, we are happy to help.
Do you have parking?
We do not have any car parking spaces. For short-term parking of a few hours, you can park on the paid-parking spaces on the street, be sure to get a parking ticket from the parking machines. There is also a Wilson car park within walking distance of the hostel.
Is there any lockable storage?
Yes! All of our lodges have slightly different facilities, however most of our amazing bunk beds have large under-bed storage lockers big enough to fit a large backpack or medium-sized suitcase. You must provide your own padlock (we sell these at reception) & all luggage is stored at the owner’s risk. All of our private rooms are accessed via key.
Are we allowed to bring alcohol?
You are welcome to drink alcohol that you have purchased in the common areas. Please do not take alcohol into the bedrooms and we ask you to be mindful of our other guests – we enjoy a drink or two but we are not a party lodge!
Is smoking allowed?
Haka Lodge Auckland has a strict no-smoking policy throughout the lodge – this includes e-cigarettes and vaping. You are welcome to smoke outside, but we ask that you smoke away from the building to be considerate to our other guests.
Why do you need my credit card during booking?
We require credit cards as a security measure. Please note, we will charge this if you fail to show up for your booking, leave without paying, you cause any damage, or cause the fire alarm to go off (it is a $1,500 charge!). Please be careful around heaters and take care when cooking.
Can you provide me with a proof of address?
Yes, we sure can! If you want to open a bank account in New Zealand because you are here on a work visa, we will (for a $5 fee) write a letter stating that our address is your proof of address.
Do I need to bring my sleeping bag or pillowcase?
No. We provide all bedding. Please do not bring your own sleeping bag or linen. Just relax in our clean sheets and blankets and enjoy the comfiest hostel mattresses in Auckland!