We understand that travel can feel a little uncertain right now, therefore we want to reassure you that we are doing everything we can to ensure your travel safety and provide maximum flexibility as the situation around novel coronavirus (COVID-19) continues to evolve.
See our full terms and conditions here.
New Zealand’s borders are currently closed with managed isolation a requirement, with the exception of a bubble with the Cook Islands.
Keep an eye on the NZ Unite Against Covid website for updated border restrictions, as Haka Lodges cannot be held liable for refusal of entry.
BOOK WITH CONFIDENCE
We understand that the world is ever-changing right now in terms of borders and bubbles opening and closing, therefore we want to reassure you that we offer flexible bookings:
These conditions apply to direct bookings only and do not apply if booking a non-refundable rate. If you have booked via a third party e.g. Booking.com, you will need to adhere to their terms and conditions.
YOUR SAFETY IS OUR NUMBER ONE PRIORITY
If you are staying with Haka Lodges, you can be reassured that your health and safety is our number one priority and therefore we will be undertaking the following activities:
PREPARE FOR YOUR ARRIVAL
The NZ Covid Tracer app helps you protect yourself, your whānau (family) and the community by enabling faster contact tracing. Download the app before you travel to New Zealand so you’re ready to start tracking the places you visit.
CHANGING YOUR ACCOMMODATION BOOKING DATE
Should you need to amend your booking date owing to updated border restrictions etc, our flexi-booking policy allows you to change your accomodation date for free up to 48hrs before your booking date. If you would like to amend your booking please contact the relevant Haka Lodge or email [email protected].
GET IN TOUCH
If you have any questions, please view our standard terms and conditions. Alternatively our team would be happy to discuss your queries with you.
Haka Lodge Auckland: (0) 9 379 4559 | [email protected]
Haka Lodge Paihia (0) 9 402 5637 | [email protected]
Haka Lodge Taupo (0) 7 377 0068 | [email protected]
Haka Lodge Queenstown (0) 3 442 4970 | [email protected]