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Covid-19 -Codes of Conduct at Haka Lodge

Codes of Conduct for Haka Lodge Guests

During the current Covid-19 pandemic, government information is constantly changing when moving between the differing alert levels in New Zealand.   We appreciate this can be tricky to navigate so we have put together the following documentation to outline what is expected from our Haka Lodge Guests at each alert level.

At Haka Lodge we are committed to offering a safe and comfortable environment for our guests. Therefore by booking with Haka Lodges, guests are committed to respect and follow these codes of conduct for both the health and safety of themselves and for other guests. Should we feel that a guest is not respecting these rules, then at the discretion of Haka Lodge Management they may be asked to leave. 

As per the information on our Covid-19 Flexible Promise page, we will be following the government best practice advice with regards to cleaning etc., and our processes will be adapted accordingly. 

For any questions please reach out to the relevant Haka Lodge Manager.

See our Flexible Covid-19 guest information here.

See our full terms and conditions here.

Levels 3 & 4
Applicable for Haka Lodge K’Road, Auckland

➔ Lodge remains closed to all guests with the exception of existing ‘lockdown’ guests.

➔ Hand sanitizer and disposable gloves will be available at reception and in the guest kitchen dining area for guest use.

➔ Contact details for all guests including phone number, email address and residential address will be taken upon guest registration (if not prior). 

➔ Signage will be in place to ensure guests observe protocols for cleaning of kitchen equipment including cutlery etc. after use.

➔ In-house guests will be issued with the covid-19 lodge guidelines.

➔ Guests remain within the existing room bubble.

➔ Guests must sign in and out of the control register when entering / leaving the lodge to source essential supplies.

➔ Guest kitchen and dining area available on a meal shift basis (where possible).

➔ Guests must wear a face covering in public spaces of the lodge at all times.

➔ The 2 metre social distancing enforced in all public areas of the lodge.

➔ Guests must observe the required hygiene protocols such as regular hand washing, sneezing etc. during their stay.

➔ If any guests has symptoms of illness, this must be reported to Haka Lodge Reception/Management

➔ Guests are not to have visitors from outside the lodge for any reason.

➔ Any cases of reported illness to be referred to covid-19 health line immediately.

 

Level 2 – Delta
Applicable for Haka Lodge Paihia, Taupō and Queenstown. 

➔ Lodge is re-open for new guests.

➔ Guests will be asked upon arrival if they have recently experienced any symptoms of illness.

➔ Hand sanitizer and disposable gloves will be available at reception and in the guest kitchen dining area for guest use.

➔ Contact details for all guests including phone number, email address and residential address will be taken upon guest registration, if this information hasn’t already been supplied. 

➔ Guests will be issued with the covid-19 Hostel guidelines for guests document upon arrival.

➔ No cash payments will be accepted.

➔ Guests must wear a face covering in public spaces of the lodge at all times.

➔ Occupancy will be limited in multishare rooms to ensure 2metre distance between beds.

➔ Guests must sign in and out of the control register when entering/leaving the lodge.

➔ Signage will be in place to ensure guests observe protocols for cleaning of kitchen equipment including cutlery etc. after use.

➔ The 2metre social distancing will be enforced in public areas

➔ Guests must observe the required hygiene protocols such as regular hand washing, sneezing etc. during their stay.

➔ If any guests has symptoms of illness, this must be reported to Haka Lodge Reception/Management

➔ Any cases of reported illness to be referred to covid-19 healthline immediately.

➔ Guests are not to have visitors from outside the lodge for any reason.

Level 1

➔ Guests will be asked upon arrival if they have recently experienced any symptoms of illness.

➔ Hand sanitizer and disposable gloves will be available at reception and in the guest kitchen dining area for guest use.

➔ Contact details for all guests including phone number, email address and residential address will be requested upon arrival, if this information hasn’t already been supplied. 

➔ Guests will be issued with the covid-19 Hostel Guidelines for Guests document upon arrival.

➔ The 2m social distancing will be enforced in public areas.

➔ Guests must observe required hygiene protocols such as hand washing, sneezing etc. during their stay. 

➔ If any guests has symptoms of illness, this must be reported to Haka Lodge Reception/Management

➔ Any cases of reported illness to be referred to covid-19 health line immediately.

 

 

 

GET IN TOUCH

If you have any questions, please view our standard terms and conditions. Alternatively our team would be happy to discuss your queries with you.

Haka Lodge Auckland: (0) 9 379 4559 | [email protected]
Haka Lodge Paihia (0) 9 402 5637 | [email protected]
Haka Lodge Taupo (0) 7 377 0068 | [email protected]
Haka Lodge Queenstown (0) 3 442 4970 | [email protected]