CHECK IN IS FROM 2PM TO 8PM
If you arrive in Auckland later than 9pm, please email us to arrange a late check-in. If you would like to leave your bags with us before/after your stay please let us know, we are happy to help.
CHECK OUT IS BY 10AM
- Before checking out, please strip your bed:
- 2 x sheets
- Pillowcase ( x 2 if you are in a double bed)
- Don’t forget to hand back your key!
RECEPTION HOURS ARE FROM 9AM to 5PM
KITCHEN HOURS ARE FROM 6AM TO 11PM
- Please ensure that you wash, dry and put away all your dishes after use
- Remember to clean the microwave or oven hobs if you make a spill and wipe down chopping boards
- Please take the time to separate your recycling and use our recycling bins
LAUNDRY HOURS ARE 1PM TO 11PM
LOUNGE IS OPEN FROM 6AM to 11PM
QUIET TIME IS FROM 10:00PM TO 9AM
We ask that you respect your fellow guests and keep any noise down from 10:00pm until 9am.
SMOKING OR VAPING IS NOT ALLOWED IN THE BUILDING
YOU ARE WELCOME TO DRINK ALCOHOL IN THE COMMON AREAS UNTIL 10:00PM
Please do not take alcohol into the bedrooms and please be mindful of our other guests. No drinking is allowed after 10:00pm, we ask that you stop or move into one of Ponsonby’s many bars to continue your night.
ONE-PERSON BEDS ARE MADE FOR ONE PERSON AT A TIME
If you would like to sleep two in a bed, please book a (private) room. If you are in a dorm room and sleep two in a bed and make your fellow guests feel uncomfortable, we will have to ask you to leave.